Privacy Policy
Effective Date: January 1, 2022
Welcome to Golden Oasis, the premier casino-hotel in Italy. We are committed to protecting the privacy and security of our guests, visitors, and online users. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.
1. Information We Collect
When you visit our website, make a reservation, or use our services, we may collect personal information from you. This information may include:
- Contact information, such as your name, email address, and phone number.
- Payment information, such as credit card details.
- Reservation details, such as dates of stay and room preferences.
- Demographic information, such as age, gender, and nationality.
- Communication preferences, such as language and marketing preferences.
- Technical information, such as IP address, browser type, and device information.
- Geolocation data, if you choose to share this information with us.
We may collect this information through various sources, including:
- Directly from you when you provide it to us.
- Automatically through the use of cookies, web beacons, and other tracking technologies.
- From third-party service providers, such as booking platforms and payment processors.
2. Use of Information
We may use the information we collect for the following purposes:
- To process reservations and payments.
- To provide customer support and communicate with you.
- To personalize your experience and tailor our services to your preferences.
- To improve our website, products, and services.
- To send you marketing communications and promotional offers.
- To conduct research and analysis for business purposes.
- To comply with legal and regulatory requirements.
We will not use your personal information for any other purpose without your consent.
3. Disclosure of Information
We may disclose your personal information to third parties in the following circumstances:
- With your consent or at your direction.
- To authorized service providers who assist us in operating our business.
- To comply with legal obligations or respond to lawful requests.
- To protect the rights, property, or safety of Golden Oasis, our guests, and others.
We will not sell, rent, or trade your personal information to third parties for marketing purposes without your consent.
4. Data Security
We take the security of your personal information seriously and have implemented technical and organizational measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, access controls, and regular security audits.
Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.
5. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely dispose of it.
6. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access and update your information.
- Request the deletion of your information.
- Object to the processing of your information.
- Request a copy of your information in a portable format.
- Withdraw your consent for the processing of your information.
To exercise these rights, please contact us using the contact information provided below.
7. Children's Privacy
Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children. If you believe that a child has provided us with personal information, please contact us immediately.
8. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we make changes, we will revise the effective date at the top of this page. We encourage you to review this Policy regularly for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Thank you for choosing Golden Oasis. We appreciate your trust and confidence in us.